Terms of Service

1. About these terms

Rewario ("Rewario", "we", "us") operates a rewards website at rewario.lovable.app where members complete paid market research surveys supplied by third-party research partners and exchange the points they earn for cash transfers, prepaid cards or gift cards.

These Terms of Service form a binding agreement between you and Rewario. By creating an account or using the site you accept them. If you do not accept them, do not use the service. Our Privacy Policy explains how we handle your data and forms part of these terms.

2. Eligibility

You must be at least 18 years old and legally able to enter into a contract. Accounts are personal: one account per person, and we may treat multiple accounts sharing a device, household network or payout destination as duplicates.

Survey availability depends on your country and profile. We cannot guarantee that surveys will be available to you at any given time.

3. Your account

Accounts are created by signing in with Google. You are responsible for keeping access to that Google account secure and for all activity that happens under your Rewario account. Tell us immediately if you believe your account has been used without your permission.

You agree that the information you give us and the profiling answers you give inside surveys are truthful. Falsified profile data is the most common reason research partners reject and reverse completions.

4. Points and their value

Points are a promotional unit of account, not money, and they carry no value outside Rewario. They cannot be sold, transferred between members, or inherited.

The current conversion rate is 100 points = 1 USD (1,000 points = 10 USD). The rate is shown in your account and may change for future earnings; it will never be applied retroactively to points you have already earned.

Each reward in the catalogue has its own minimum point requirement and fixed claim tiers, which are displayed before you confirm a claim.

5. How points are earned

Points are credited only when our research partner confirms activity through their signed server-to-server callback. The partner determines which surveys you see, how long they take and how much they pay; Rewario passes on a share of that value as points.

• Completed surveys, and partial credit for profiler questions or screen-outs where the partner offers it.
• Daily check-in streak bonuses, level bonuses and one-off achievements. These are promotional and can be changed or withdrawn at any time.
• Referrals: you receive 5% of the points your referred members earn from surveys, for as long as the programme runs. A referred member receives a 50 point welcome bonus on their first qualifying activity.
• Bonus codes we publish, subject to the conditions attached to each code.

6. Reversals, adjustments and invalid activity

Research partners can reverse a completion after it has been credited. When that happens, the corresponding points are removed from your balance, and if your balance is insufficient it may go negative until further earnings offset it. Common reasons include inconsistent or low-quality answers, speeding through a survey, duplicate participation, and use of a VPN, proxy or emulator.

We may also correct balances affected by a technical error, a duplicated callback or an abusive pattern. Where the correction is not obviously our own error, we will explain it if you ask through support.

7. Redeeming rewards

Claims are submitted from the Rewards page. Points are deducted when you submit a claim, and every claim is reviewed manually before it is paid — usually within a few business days, longer if we need to verify your account.

You must supply an accurate payout destination (for example a PayPal email or gift-card email address). We are not responsible for rewards delivered to a destination you entered incorrectly. If a claim is rejected, the points are returned to your balance.

We may hold or decline a claim while we investigate suspected invalid activity, and we may ask for reasonable verification of identity or account ownership first.

8. Prohibited conduct

You must not:

• Use bots, scripts, automation, emulators or click farms to interact with surveys or the site.
• Hold more than one account, or sign up on behalf of someone else.
• Misrepresent your identity, age, location or profile details, including masking your location.
• Attempt to tamper with points, callbacks, referral tracking or bonus codes, or to access other members' data.
• Resell, share or advertise accounts, referral links in a misleading way, or paid-for sign-ups.

9. Suspension and forfeiture

If we reasonably believe an account breaches these terms, we may suspend earning, hold claims, or close the account. Points obtained through breaching activity are cancelled, and unredeemed points in a closed account are forfeited. Where an account is closed in error, we will restore the balance.

10. Closing your account

You may close your account at any time by asking through the Help & Support page. Redeem your points first: closing an account forfeits any unredeemed balance. We keep limited records after closure where the law or fraud prevention requires it, as described in the Privacy Policy.

11. Service availability and changes

The service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted access, a particular volume of surveys, or a particular level of earnings. We may add, change or discontinue features, exchange rates, bonuses and reward options.

To the extent permitted by law, our liability to you is limited to the cash value of the points in your account at the time of the claim, and we are not liable for indirect or consequential loss such as lost earnings opportunities.

12. Third-party content

Surveys, reward providers and payment processors are operated by third parties under their own terms and privacy policies. We are not responsible for their content, decisions or delivery timescales, though we will help you chase a problem where we can.

13. Updates to these terms

We may update these terms. The date at the top of this page shows the current version, and material changes will be announced in the app or by email before they take effect. Continuing to use Rewario after a change means you accept the updated terms.

14. Contact

For anything relating to these terms, your account, a reversal or a claim, use the Help & Support page inside your account and we will reply by email.